📶 STAY CONNECTED

Our internet is powered by Starlink, with three Wi-Fi routers positioned around the property for better coverage.

Use the Wi-Fi network closest to your accommodation and scan the QR code to connect automatically.

Lake House, Treehouse Apartment, Cozy Cabin

(Front of the Property)

Garden Loft, Bouldering gym

(Middle of the Property)

Guesthouse, Gazebo Area

(Back of the Property)

💧 DRINKING WATER

The water that is provided on our property is safe to drink. We have a big water filtration system where the water enters the property. Even shower water is clean. During a power outage, the water is still filtered, however, our UV filter will not work. Best to drink from the designated filtered water bottles and pots you will find located in the kitchens.

⚡ POWER OUTAGES

Living in Guatemal, we occasionally experience power cuts, both planned and unplanned . We appreciate your understanding during these times.

  • The WIFI will not work during power cuts.

  • Only drink from the filtered water pots and bottles.

🥕 FOOD SAFETY

Please be careful with food and water here in Guatemala. While food is generally safe, its still best to wash and disinfect raw food. A bit of vinegar or bicarbonate soda will kill bacterias efficiently. In case you are experiencing a bad bely, feel free to reach out. We have a lot of experience over the years of living here and can share some helpful tips.

TRANSPORTATION

Private Transport

Paid directly to the driver • Cash only• Contactable via WhatsApp

Juan — San Marcos
📞 +502 4313 9315

Tuk-Tuks

Antonio — Tzununa
📞 +502 5136 8430

Augustine — San Pedro
📞 +502 5473 2411

Mingo — Jaibalito
📞 +502 3039 0817

Private Boats

Anderson
📞 +502 5962 8414

Available for trips between San Marcos, Antigua & Guatemala City.

Private Car & Driver

Public Transport

Paid directly to the driver • Cash only

Public Boats

San Marcos → Panajachel

6:30 AM – 5:30 PM
Every 20 minutes
Q25 per person

Panajachel → San Marcos

7:30 AM – 7:00 PM
Every 20 minutes
Q25 per person

San Marcos → San Pedro / San Juan

7:00 AM – 7:30 PM
Every 20 minutes
Q15 per person

San Pedro / San Juan → San Marcos

6:00 AM – 5:30 PM
Every 20 minutes
Q15 per person

⚠️ Last Boats

Panajachel → San Marcos

7:30PM

San Pedro → San Marcos

5:00 PM

Please allow extra time when travelling, as boat schedules can change depending on weather and lake conditions.

Public Shuttles

Transportes Xocomil

📞 +502 4937 2368

Itamati

📞 +502 3974 2484

Servicios Turísticos – Luis

📞 +502 3171 5097

These companies offer collective shuttle services to and from the lake. Contactable via WhatsApp

MEDICAL AND EMERGENCY INFORMATION

💊 Pharmacy

Farmacia Raquel — San Marcos

📞 +502 5445 3816 -

Contactable via WhatsApp

Open 9:00 AM – 9:30 PM
Call after hours for assistance.

Please note: San Marcos does not have a hospital or doctor available 24/7. The CAP (Health Clinic) is located up the hill from the Municipality and has nurses available 24 hours a day.

For medical emergencies, we recommend going to San Pedro or Panajachel.

✚ Hospitals & Clinics

PANAMED Hospital — Panajachel

📞 +502 7762 0324
Open 24 hours - Contactable via WhatsApp

Hospital del Lago — Panajachel

📞 +502 3570 5668
Open 24 hours - Contactable via WhatsApp

3 Volcanes Clinic — San Pedro

Dr. Alfredo
📞 +502 4013 1967
Open 9:00 AM – 7:00 PM

🚨Police

San Marcos Police

📞 +502 4503 7073